Track competitor mentions
What people say about your rivals in public, and what to do with the few posts that matter.
- Checked
- Same score formula for every tool
- No affiliate links
Competitor brand monitoring in four steps
Track competitor mentions by setting alerts for each rival's brand and product names, common misspellings and “alternative to” phrases, in a tool that reads where your buyers talk: Google results, Reddit, YouTube, news and social. Review new mentions twice a week, and act on complaints, comparisons and switching questions.
Pick three to five rivals
The ones you meet in deals. Track your own brand too, so comparison posts show up once.
Write tight keywords
Name in quotes, product names, misspellings, “alternative to” and “vs” phrases, plus exclusions.
Choose two or three sources
Reddit and forums for candid threads, YouTube for reviews, Google results for roundups.
Review twice a week
Fifteen minutes. Mark each useful post as complaint, switching, comparison or launch.
Competitor mention tools, ranked
These tools search public sources for a competitor's name and send you what is new. They differ most in which sources they read. One open formula scores each from the vendor's own pages; the watch-target list covers tools for other competitor signals.
- Rank 1
Talkwalker AlertsFree alerts including X and forumsFreeFree forever (opens Talkwalker Alerts's site) - Rank 2
Google AlertsFree basic web and news keyword alertsFreeFree with an account (opens Google Alerts's site) - Rank 3
SyftenFast Reddit and community keyword alertsFrom $29.95/monthBuy online (opens Syften's site)
- Rank 4
MentionPilotSmall teams tracking brand and competitor mentionsFrom $29/monthBuy online (opens MentionPilot's site)
- Rank 5
MentionAgorapulse users needing media monitoringNo public priceSales call (opens Mention's site) - Rank 6
AwarioLow-cost high-volume mention trackingFrom €49/monthBuy online (opens Awario's site) - Rank 7
MentionlyticsSmall businesses wanting broad source coverageFrom $69/monthBuy online (opens Mentionlytics's site) - Rank 8
MeltwaterPR teams monitoring news, broadcast, socialQuote onlySales call (opens Meltwater's site) - Rank 9
Brand24Self-serve social and web mention trackingFrom $249/monthBuy online (opens Brand24's site)
- Web
- News
- YouTube
- X
- Bluesky
- Reviews
- Podcasts
- Outlined: partly
- Faded: not covered
Every tool is scored with the same published formula. No affiliate links. How we score
How we score mention tools
Four checks, equal weight, from each vendor's own pricing and help pages. Nobody pays to rank, and every tool gets the same formula.
Source coverage
How many of eight sources it watches: web, news, Reddit, YouTube, X, Bluesky, reviews, podcasts.
None6 or moreAlert speed
How fast the entry plan tells you about a new mention.
Not published15 minValue
Mentions you get for each dollar of the entry plan.
Quote only200+ per $Free access
What you can use before paying anything.
Nothing freeFree forever
Illustrative example: one competitor, one month
Illustrative example — invented brand and numbers.
Northpine sells scheduling software to dental clinics. It tracks its rival “ClinicSlot”, plus “ClinicSlot alternative” and “ClinicSlot vs”, and excludes “slot machine”. One month brings 64 mentions; four groups matter.
Complaints
11 Reddit comments
ClinicSlot now charges per chair. Northpine charges per clinic, so it publishes a plain pricing comparison.
Switching intent
3 threads
People ask for an alternative. One disclosed, helpful reply; the other two threads already had good answers.
Comparisons
2 YouTube reviews
Reviews compare ClinicSlot with a third tool. Northpine offers one reviewer a demo account, with no request for praise.
Launch
1 news item
ClinicSlot raises money to expand. Noted for the quarterly review, no action now.
Acting ethically on competitor mentions
Watching public posts is legitimate research. What you do next decides whether it stays that way.
Do
- Say you work for a competitor in the first line of any reply
- Answer the question that was asked, then stop
- Read each community's rules first, and stay out if they ban promotion
- Store links and summaries, not people's profiles
Never
- Create accounts that pose as customers or neutral users
- Post or pay for praise without disclosing the connection
- Pile on a rival's unhappy customer
- Build outreach lists from people who complained
FAQ
Can I track competitor mentions for free?
Partly. Google Alerts and Talkwalker Alerts are free and cover news and web pages. Reddit threads and video comments usually need a paid tool or a trial.
How do I monitor competitors on Reddit?
Track the rival's name and “alternative to” phrases in a tool that reads Reddit posts and comments. Note which subreddits they come from, and read those rules before replying.
How do I measure share of voice against competitors?
Divide your mentions by all tracked brands' mentions in the same sources and dates, then multiply by 100. Watch the trend over quarters, and read the mentions behind any jump.
What should I do when a competitor's price page changes?
Expect reactions in public threads a few days later. Pair mention tracking with website change monitoring of their pricing page.